Certainly! You have the flexibility to tailor your subscription to fit your schedule. Whether you're jetting off on vacation and need to postpone your next order, or you find yourself in need of a coffee refill sooner than expected, you're in complete control of when you receive your coffee. Want to cancel? No problem; you can do that yourself on our website whenever you want.

Absolutely! Making adjustments to your coffee subscription is a breeze, whether you're looking to change the delivery frequency, try out a new brewing method, or update your payment details. Simply navigate to the account section of the website and click on the "Manage my Subscription" button and customize to your heart's content. If you need a helping hand, our customer service team is available Monday through Friday, 9 am to 5 pm. Chat with us on our homepage, or email us at info@brewed.online.

Our Customer Experience team, staffed with coffee lovers like you, is ready to make sure you find your perfect brew. If your first subscription order isn't a hit, just chat with us on our homepage or email us at info@brewed.online within a week. We'll quickly send you a replacement that's tailored to your taste, free of charge!

At Brewed, we offer more than just fresh beans—though they are indeed that. We also optimize for the perfect brew. In the coffee industry, it's common to rest beans for at least a week to allow for off-gassing, resulting in a smoother, more consistent brew, it's a secret of the trade that's been secret for too long. That's why we send you three bags in our 21-day cycle, each with staggered roast dates. We'll guide you on which bag to brew first, second, and third, so each one is at its 'magic window' of brewing readiness when you reach for it. Just as you're finishing your third bag, your next trio of freshly roasted bags will arrive, perfectly timed for your brewing pleasure. While others are preoccupied with mere freshness, we focus on providing you with beans that are both fresh and well-rested.

For sure, just drop us an email at info@brewed.online and we'll sort you out a refund for any store-credit you may have accrued.

When you sign up for membership, you will also need to create an account on our website. To unlock your member benefits, log in using the icon at the top-right corner of the page. Once logged in, your discounts will automatically apply, and you can find your store credit either on the cart page or within the account section. Please note that your first month is free, so store credit will be available starting your second month.

Sure thing! We can grind those beans to your liking! Just a heads-up: we might need to pop open some roasters' bags from our fresh stock to do so, but we'll seal them up tight again, no worries.